Service was good except when I mentioned that I had a AMA membership the individual who I booked the service appointment was on lunch and the staff that were at the desk said they weren’t able to apply the AMA discount to the bill because they didn’t write it up which I found unusual
Thank you for the feedback, Zel. We’re glad to hear you were happy with the service overall. We apologize that the handling of your AMA membership was not clearly explained at pickup. By the time it was mentioned, the invoice had already been finalized. Your AMA membership has now been added to your customer profile, along with a note to ensure the applicable discount is included on your next eligible visit. We should have communicated that to you more clearly at the time, and we appreciate you bringing it to our attention.
- Dale Adams Automotive Specialists