Posted on 2/18/2021
When Dale Adams started his own auto repair and customization business from a bay in the Willow Park Texaco in 1977, he knew that we wanted to build not just a business, but a passion and a dream. He wanted to do it for himself, but also his family. He knew children would soon enter the picture and he wanted to be sure he could build a business that would support them. That may seem basic and silly to say now, but that human, and family element, is often missing in these modern times. Do you think that modern investors who put capital into the newest auto shop chain or big box store automotive department shares the same passion and energy he put into his business? Very unlikely. Do you believe that the lessons Dale learned about quality of service, unparalleled customer service and honest labour and part pricing is shared by these same big box chains? Very unlikely that they can extract these life lessons from corporate training manuals in an afternoon corporate training session ... read more