Very clean facility, welcoming front counter staff, efficient with work needing to be done, knowledgeable. Will return for further work when required.
I had my truck throw a code, rather then go to a dealership I wanted to get an idea of what was going on. The Technician who worked on (Jake) was great. He went above and beyond to diagnose and ensure he had all the details. After that he looked online and found an obscure bulletin from Ford. He took it upon himself to call Ford Canada and confirmed my truck fell under the bulletin and would be warrantied. He then scheduled it in for me at the local dealer. He went above and beyond my expectations. I will be bringing my vehicles here for future work needed. They were honest, fair priced and communicated throughout it all.
Great, fast service - I felt very informed along the way and I didn't feel pushed/bullied into anything. Great explanations, friendly staff, and reasonable cost. Ease of pickup/drop off and great work done!
Overall, excellent customer service each and every single visit. They don't up sell you on parts that you don't really need when there is a economy version of the same said part. Plus, they provide the overall health of my vehicle. Which service is needed and which ones can be postponed until the next visit. I highly recommend this shop for all your vehicle needs.
Good people