I had my truck throw a code, rather then go to a dealership I wanted to get an idea of what was going on. The Technician who worked on (Jake) was great. He went above and beyond to diagnose and ensure he had all the details. After that he looked online and found an obscure bulletin from Ford. He took it upon himself to call Ford Canada and confirmed my truck fell under the bulletin and would be warrantied. He then scheduled it in for me at the local dealer. He went above and beyond my expectations. I will be bringing my vehicles here for future work needed. They were honest, fair priced and communicated throughout it all.